Products & Catalog

Products are the core of your sales operation. The AI uses your catalog to recommend items, answer questions, and build orders.

• Add products. Go to Business → Products → Add Product.
• Required fields: Name, price, currency.
• Optional fields: SKU, description, images, category, stock quantity, cost price.
• Upsell/Add-on flags: Mark products as upsells or add-ons for AI recommendations.
• Stock tracking: Enable to track inventory and prevent overselling.

Automatically import products from connected stores (Shopify, WooCommerce, YouCan, LightFunnels).

1. Connect your store in Business Settings → Store Connections.
2. Click Sync Products on the connection.
3. Products are imported with name, price, images, SKU, and variants.
4. Re-sync anytime to update changes.

Sync your products to WhatsApp's native product catalog.

• Enable in Business Settings → WhatsApp → Catalog Sync.
• Products appear in WhatsApp's built-in catalog feature.
• Customers can browse products directly in the chat.